Privacy Policy for Beyonder Slow Living Stays

At Beyonder slow living stays, we are committed to protecting the privacy of our guests and property owners. This policy outlines how we collect, use, and manage your personal information in accordance with the New Zealand Privacy Act 2020.

What information do we collect? We collect personal information necessary for our business functions, such as managing holiday bookings, guest communications, and property owner administration. This may include:

  • Contact details (name, address, email, phone number)

  • Identity information (such as a copy of your ID)

  • Payment details (credit card information)

  • Booking details (stay dates, number of guests)

How do we collect information? We primarily collect information directly from you when you make a booking or contact us. We may also collect information from third-party booking platforms or services you use to interact with us. Personal information must not be collected by an agency unless the information is collected for a lawful purpose connected with a function or an activity of the agency, and the collection of the information is necessary for that purpose.

How do we use your information? We use your information to:

  • Manage and confirm your bookings

  • Communicate with you before, during, and after your stay

  • Process payments and bonds

  • Handle and respond to your inquiries

  • Administer our relationship with property owners, including payments and reporting

  • Carry out marketing activities to inform you about our services (where you have consented)

Who do we share your information with? We only share your information with trusted third-party service providers who help us run our business, such as our property management system, payment processors, and marketing platforms. These third parties are legally or contractually bound to protect your information in a way that provides comparable safeguards to those under the New Zealand Privacy Act 2020. We will not sell your personal information to third parties.

How do we protect your information? We take reasonable security safeguards to protect your personal information against loss, unauthorised access, or misuse. All information is stored securely, and access is restricted to authorised personnel only. An agency that holds personal information must ensure that the information is protected, by such security safeguards as are reasonable in the circumstances to take, against loss; access, use, modification, or disclosure that is not authorised by the agency; and other misuse.

Your rights You have the right to:

  • Access the personal information we hold about you

  • Request a correction to any information you believe is inaccurate

  • Request the deletion of your personal information, subject to our legal and operational requirements

  • Make a complaint to the Privacy Commissioner if you believe your privacy has been breached.

For any questions about our privacy practices or to exercise your rights, please contact us using the details on our website.

Last updated: October 2025

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